Payconiq – Simple mobile payments

Cash is history. Your new wallet is already in your pocket.

Backed by some of Europe’s biggest banks, Payconiq was building the future of mobile payments – making it easier to pay in stores, shop online and send money to friends.

The ambition was clear: become Europe’s most wanted payment system. Following a successful launch in Belgium, Payconiq prepared to enter the Dutch market in the summer of 2017.

As Copywriter, I was asked to redefine the brand’s tone of voice and transform its communications to attract, inform and guide potential users. Guided by Payconiq’s core values, I created a verbal identity in both Dutch and English and wrote or rewrote:

  • App copy: Improving usability and guiding users through the payment experience
  • Website copy: Informing and attracting potential users
  • Developer portal: Providing developers with clear implementation guidelines
  • Employer branding: Helping Payconiq attract new talent
  • Newsletters: Keeping existing users informed about product updates
  • Communication plan: Guiding users through a mandatory Secure Remote Password update


Client: Payconiq International

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